Privacy Policy v.2026.3
Effective Date: May 15, 2026
Mirra Note LLC (“Mirra Note,” “we,” “us,” or “our”) respects your privacy and we are committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”). Mirra Note provides a journaling and reflection service that analyzes user-submitted journal entries and generates personalized letters, summaries, and related content (“Service”). This Privacy Policy describes a) the type of information we may collect from you or that you may provide when you use our Service and b) how we collect, use, store, disclose, and protect personal information in connection with the Service.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we treat it. If you do not agree with this Privacy Policy, do not use our Services. By accessing or using our Services, you agree to the terms of this Privacy Policy. This Privacy Policy may change from time to time (see Changes to This Privacy Policy below). Your continued use of our Services after we make changes to this Privacy Policy is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
Information We Collect and How We Collect It
We collect several types of information from and about users of our Services (each individually, “User,” and collectively, “Users”), including information:
Contact information (name, email, and mailing address)
User Content (journal entries, letters, metadata)
Personal Identifiers (user ID, subscription ID)
Payment Information (billing cadence)
Usage Data (upcoming deliveries, missed delivery data)
Third Party Information Collection
When you interact with the Services, there are third parties that may use automatic collection technologies to collect information about you or your device. These third parties include:
Data service providers.
App store and platform providers.
These third parties may use tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal data or they may collect information, including personal data, about your online activities over time and across different websites, apps, platforms, and other online services. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly
Information From Service Providers
We may receive personal data about you from other sources and combine that with information we collect directly from you. For example, we may obtain information about you from service providers that we engage to perform services on our behalf, such as content delivery services, payment processors, promotions services, and analytics and security services. We may work with analytics, attribution, and advertising measurement providers to help us understand how users discover our Services, measure the effectiveness of our marketing campaigns, and improve the user experience. These providers may collect device identifiers, advertising identifiers (where permitted), attribution data, and app interaction data. We also may receive personal data from business partners that we engage to share consumer information with us, including your personal preferences and demographic information such as age, gender, so that we can better provide you with a personalized experience, including personalized content/offers/and services.
How We Use Your Information
Mirra Note does not use personal information to train any AI model. We use the personal information we collect from Users to:
Provide you with the Services and any contents, features, information, products, or customer support that we make available through the Service. This includes generating letters and metadata insights.
Personalize the User’s experience.
Fulfill and manage subscriptions, purchases, orders, deliveries, payments, refunds, and administrative communications.
Prevent misuse of the Services.
Improve our Services.
Fulfill any other purpose for which you provide it.
The usage information we collect, whether connected to your personal data or not, helps us improve our Services and deliver a better and more personalized experience by enabling us to:
Estimate our audience sizes and usage patterns.
Measure the effectiveness of advertising campaigns and understand which marketing channels help users discover Mirra Note.
Analyze your emotional patterns and customize the Service according to your individual needs and interests.
Recognize you when you return to our Services.
Who We Disclose Your Information To
We may disclose aggregated information about our users and information that does not identify any individual or device, without restriction. In addition, we may disclose personal information that we collect or that you provide to:
Contractors, service providers, and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. Our service providers include:
Supabase Inc.
Pinecone Systems Inc.
OpenAI LLC
Apple Inc. (Apple Pay)
Google LLC (Google Pay)
AppsFlyer Ltd.
Squarespace Inc.
Render Inc.
Buyers or other successors in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Product users is among the assets transferred.
Subsidiaries and affiliates.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce our rights arising from any contracts entered into between you and us, including billing and collection.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
The categories of personal data we may disclose include:
Account and contact information.
Payment information.
Account history, including information about your subscription, account, transactions, purchases, order history, or discounts.
Device information.
Content and information you elect to provide to us.
The chart below summarizes the key information collected and how we use it.
| Category | Collected? | Disclosed to Third Parties | Details |
|---|---|---|---|
| A. Identifiers | Yes | Yes | Email addresses and account information shared with service providers for account notifications and newsletters. |
| B. Personal Information Categories | Yes | No | Billing information collected for subscriptions but not shared. |
| C. Protected Classification Characteristics | No | No | Not applicable. |
| D. Commercial Information | Yes | Yes | Subscription purchase details shared with payment processors. |
| E. Biometric Information | No | No | Not applicable. |
| F. Internet or Network Activity | Yes | Yes | App usage and interaction data processed by service providers. |
| G. Geolocation Data | No | No | Not applicable. |
| H. Sensory Data | No | No | Not applicable. |
| I. Professional or Employment-Related Info | No | No | Not applicable. |
| J. Non-Public Education Information | No | No | Not applicable. |
| K. Inferences from Personal Information | Yes | Yes | Metadata derived from journal entries, including themes, emotional patterns, and insights used to personalize the experience. |
| L. Sensitive Personal Information | See details | See details | Journal entries may contain sensitive information voluntarily provided by the user. This is not required by Mirra Note and may be included in aggregated summaries to personalize the experience. |
Children Under the Age of 18
Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information through our Services. We do not knowingly collect any Personal Information from children under 18. If you are under 18, do not use our Services through any of its features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or Username you may use. If we learn that we have collected or received Personal Information from a child under 18 without verifying parental consent, we will delete that information. If you believe we may have any information about or from a child under 18, please contact us at founders@mirranote.com.
Your State Privacy Rights
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia may provide (now or in the future) their state residents with rights to:
Confirm whether we process their Personal Information.
Access and delete certain Personal Information.
Correct inaccuracies in their Personal Information, considering the information's nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for:
Targeted advertising (excluding Iowa);
Sales; or
Profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.
The exact scope of these rights may vary by state. To exercise any of these rights, please contact us at founders@mirranote.com. To appeal a decision regarding a consumer rights request, please directly reply to our response to your request.
Nevada provides its residents with a limited right to opt out of certain Personal Information sales. Residents who wish to exercise this sale opt-out rights may submit a request to founders@mirranote.com.
All state-specific privacy rights outlined in this Privacy Policy may be subject to changes due to amendments or obsolescence of applicable laws or regulations. We reserve the right to modify this section in response to such changes. In the event of any conflicts or discrepancies between this Privacy Policy and applicable law or regulations, the provisions of the most up-to-date applicable law will govern.
Privacy Notice for California
If you are a resident of California, your rights are described in more detail under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). These rights may include:
The right to request access to categories and specific pieces of personal information we collect;
The right to request access to categories and specific pieces of personal information we collect;
The right to request deletion of personal information (with exceptions);
The right to request correction of inaccurate information;
The right to opt out of the sale or sharing of personal information (note: Mirra Note does not currently “sell” personal information as defined by the CCPA).
Additionally, California’s “Shine the Light” law (Civil Code § 1798.83) allows users who are California residents to request information about the sharing of their personal data with third parties for direct marketing purposes. To make such a request, please email founders@mirranote.com.
Privacy Notice for Illinois
If you are under eighteen or a resident of Illinois, you may not create an account or use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If we make material changes to this agreement, we will provide notice through the Website, including a prominent pop-up notice on the application home page.
Where required by applicable law, your continued use of the application will be subject to your acknowledgment or consent to such changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at founders@mirranote.com.